Have questions? Our FAQ page covers the most common inquiries about Yellowhouse Machinery services, including equipment rentals, parts, service, financing, warranties, and customer support. Find quick answers to help you get what you need!
Does Yellowhouse offer equipment rentals?
Yes. Yellowhouse offers a range of equipment rentals to meet short-term and long-term needs. Customers can rent machinery for specific projects without the commitment of purchasing, and our team will help match the right equipment for the job. Click here
to view our rental fleet and submit a rental quote request — just let us know your location, the type of work you’re doing, and whether you need a short-term or long-term rental.
Can I do business at any of the 11 Yellowhouse locations?
All 11 Yellowhouse locations are fully connected, so your account is recognized no matter where you go. If you open an account at one store, our teams at each location can access your fleet information and assist you. We can also utilize inventory at any location to get you the equipment you need to buy or rent fast. This means you don’t have to start over or re-explain your information each time — whether you’re buying parts, renting equipment, or scheduling service, our inter-connected network makes it easy to get the help you need wherever you are across Oklahoma and West Texas.
How do I access and use the Customer Portal?
Customers can log in to the Yellowhouse Customer Portal to easily view account details, pay bills, and manage equipment or service requests online. If you don’t already have an account, you can create one or contact us for help getting set up. Once logged in, the portal gives you 24/7 access to your information, saving you time and helping you manage your business more efficiently.
Click Here to Register on the Yellowhouse Customer Portal
How can I finance the purchase of a machine?
Yellowhouse does not offer financing directly, but we partner with John Deere Financial to provide flexible options. Our team is happy to walk you through the process, explain available terms, and connect you with financing that works best for your needs.
Find customer finance applications at the bottom of this page
How do I know if my machine is covered under warranty?
Warranty coverage depends on several factors, including where the machine was purchased, the number of hours on the machine, and the type of parts or components in question. Some parts may still be covered even after others are not, and extended warranty options may also apply. Please note that if a machine has been deleted or modified with non-approved parts or software, it will not qualify for warranty coverage. Click Here to contact your local Yellowhouse team and we’ll review your equipment to provide clear information about your warranty coverage.
How do I pay my bill?
Yellowhouse offers several convenient ways to pay your bill. Payments can be made through the Customer Portal, by phone, by mail, or in person at any of our 11 locations. We accept major credit cards, checks, and other approved forms of payment. Click here to log in to the Customer Portal or contact your local team to get help with your payment options.
What should I do if my machine needs service?
If your machine needs service, simply reach out to your nearest Yellowhouse location and our service team will take care of you. Whether it’s routine maintenance or repair, our technicians are trained to keep your equipment running smoothly. We also offer field service, so if you can’t bring your machine in, our team can come to you. Click here
to request service — fill out a quick form with your contact information, location, and machine details, and we’ll connect you with the right service team.
Does Yellowhouse sell parts and how do I order?
Yes, Yellowhouse sells a full range of John Deere and allied brand parts to keep your equipment running at its best. Customers can order parts in person at any of our 11 locations, by phone, or online through the Yellowhouse Customer Portal. If you’re not sure what part you need, our team can assist in finding the part for your machine and make sure you get the right fit. Click here to contact your local Yellowhouse parts department for help with ordering.
Can I schedule a service online?
Yes. Customers can request service online by logging in to the Yellowhouse Customer Portal OR filling out our Service Request Form . Just provide your contact information, machine details, and location, and our team will follow up to schedule your service. You can also call or visit any of our 11 locations if you prefer to schedule directly with the service department.
Do you offer specialty equipment?
Yes. In addition to our main John Deere lineup, Yellowhouse offers specialty equipment such as trailers, chip spreaders, rollers, and other machines for unique applications. If you don’t see what you’re looking for, we can also special-order equipment and attachments to meet your specific needs. Browse our equipment partners and our team will help you find the right solution.
How far will you travel for a repair?
Yellowhouse does not set a limit on how far we will travel for repairs — our service teams will meet you at your job site, wherever you are. Travel costs vary depending the miles driven and the number of trips required. Our goal is always to complete your repair as efficiently and quickly as possible. Click here to request service and we’ll connect you with the right team.
Do you sell used equipment?
Yes. In addition to new John Deere equipment, Yellowhouse offers a wide selection of used equipment. We also accept trade-ins, making it easier for you to upgrade or transition to new equipment. Click here to view our used equipment inventory or contact your local Yellowhouse location for current availability.
Can I use my FarmPlan for Yellowhouse parts and service?
If you currently have a FarmPlan account, you can contact John Deere Financial to have PowerPlan added to your account.
Click Here For PowerPlan Credit for Construction & Forestry Businesses | John Deere US
Does Yellowhouse offer machine monitoring?
Yes. Yellowhouse uses JD Link technology, which allows us to work with you to monitor your equipment status. JD Link is capable of sending notifications when your machine is due for service and helps track performance so we can support you with timely maintenance, troubleshooting issues and minimizing downtime. Click Here to learn more about Yellowhouse Technology Solutions.
